Q: Can I return or exchange the goods?
A: Yes, we offer return and exchange services. If you are unsatisfied with the received clothing or if the size is not suitable, you can contact our customer service department within 2 days of receiving the item. Please note that the returned or exchanged items must be in their original condition, and you will need to provide the original receipt as proof.
Q: How can I determine the size?
A: To assist you in choosing the correct size, we provide a size guide on our website. You can find the size guide on the product page to understand the specific measurement data for each size. If you still have questions, feel free to contact our customer service team, and they will be happy to assist you.
Q: Can I cancel or modify my order?
A: Yes, you can cancel or modify your order within a certain period of time after placing it, but the specific regulations may vary depending on the order processing stage. Please contact our customer service team as soon as possible and provide them with your order number and the changes you wish to make. We will do our best to accommodate your needs.
Q: How much is the shipping fee? When can I expect to receive the goods?
A: The shipping fee and delivery time depend on your location and the shipping method you choose. During checkout, we will calculate the shipping fee based on the address you provide and display the final amount to you. As for the delivery time, generally, we will arrange the shipment within 2 to 5 business days after receiving the order. Please note that this is just an approximate estimate, and the actual delivery time may vary depending on the region and specific circumstances.
Q: What payment methods can I find on the website?
A: We accept various payment methods, including credit cards, Visa, Mastercard, American Express, PayPal, PayMe and more. During checkout, you can choose the most convenient payment method for you.
Q: Do you provide international shipping?
A: Yes, we offer international shipping services. No matter where you are in the world, as long as you provide the correct delivery address, we can deliver the goods to you. Please note that international shipping may require additional fees and some time, and the specific details will be displayed during checkout.